Privacy Policy for THVisi0n

Last updated: 10/23/2025

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.thvisi0n.com (the “Site”).

    Information We Collect

    • Order Information: name, billing/shipping address, payment details (processed securely by Paddle/Stripe — we do not see or store your full card details), email, and phone number.
    • Device Information: IP address, browser type, and analytics data.
    • Firmware Licensing Information: Paddle order ID and device chip ID.
    • Marketing Information: if you opt in to receive emails or offers.

    How We Use Your Information

    • To process and fulfill your orders.
    • To activate and verify firmware licenses.
    • To communicate with you about your order or support requests.
    • To screen for fraud or security risks.
    • To provide you with information or advertising (only if you consent).

    Legal Basis (UK GDPR)

    • Contract: to fulfill your order.
    • Consent: for marketing communications.
    • Legal obligation: to keep tax and accounting records.
    • Legitimate interests: fraud prevention and improving our services.

    Sharing Your Information

    We share your data with trusted third parties only where necessary:

    • Paddle (Merchant of Record for digital firmware licenses and subscriptions).
    • Stripe (payment processor for hardware purchases).
    • Suppliers and fulfillment partners: only the information required to deliver your goods.
    • Analytics and advertising partners (if enabled).
    • We do not sell your personal data to third parties.

    Data Retention

    We keep order information for at least 6 years to comply with UK tax law, unless you request deletion sooner (where legally possible).

      Your Rights

      Under UK GDPR, you have the right to:

      • Access, correct, or delete your personal data.
      • Restrict or object to processing.
      • Data portability.
      • Withdraw consent for marketing at any time.

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